Vision, Mission and Values
At Toronto Private Hospital people are at the centre of everything we do.
Vision, Mission and Values
Our Mission
- With our consumers at the forefront we are the provider of choice for rehab, mental health and medical services in the Hunter region.
- With our employees at the forefront we are the employer of choice in the Hunter region.
Our Vision
- To ensure strategic human resources are maximised in relation to business strategy, human capital management and business performance, aligning organisational values with workforce (includes all internal and external stakeholders).
- To ensure facility is maintained and workforce has the right tools and equipment to meet consumer expectations, whilst enhancing service delivery in a quality and sustainable manner.
- To ensure clinical service delivery aligns with palliative care, mental health and rehabilitation guidelines and funding contractual arrangements and we achieve the best clinical outcomes.
- To ensure all employees and consumers are treated with dignity that is fair and just in all matters.
- To value ethical leadership and innovation, teamwork and commitment, openness and transparency, respect and accountability.
Our Values
Best Experience
At Toronto Private, we provide best experience through strong leadership and governance for our staff who are committed to delivering excellence in customer service and exceeding patient expectations.
Best Practice
At Toronto Private, we value ongoing education and training for our staff and incorporating best practice in all that we do because high quality care and patient safety is our priority.
Respect
At Toronto Private, we recognise our staff are our greatest asset, respecting our patients and carers through effective communication, empathetic approach and through the encouragement of feedback.
It’s Personal
At Toronto Private, we recognise the importance of a work/life balance for our staff and create goals and individualised programs for our patients, because we know, it’s personal.
Positive Energy
At Toronto Private, our staff promote an environment of positive energy through their can do attitude which enhances shared decision making and creates a successful patient journey.